Kynth Churn Prevention

Catch the cancel before it happens

Scores every account for churn risk, flags who's drifting, and runs the save offer before they reach the cancel button.

Free to start — no credit card. Pro is $19/mo with a 30-day money-back guarantee.

risk model

Risk model

Signal weights & tier thresholds

Renewal-risk model

Composite of billing, engagement, support, and usage

Billing30%
CRM engagement25%
Support load20%
Product usage25%
Tier cutoffsscore 0–100
With these weights, Sample · Northwind Logistics now scores 6720High risk

This is the real risk model — tune the weights and cutoffs, and a sample account re-scores live. The demo has a full renewal queue waiting.

Know why, not just who

Open an at-risk renewal and Kynth Churn Prevention reads the raw signals behind the score — champion gone, invoices late, seats going quiet — names the churn reason in plain language, and flags the anomalies before your check-in call.

Northwind Logistics

Enterprise · renews Aug 12 · $50.4k ARR

Risk 82 · High

Diagnosed churn risk

Usage has fallen 38% since their champion left in April, two invoices are past due, and the last three CSM check-ins went unanswered. High churn risk concentrated in adoption + billing.

Fused health timeline

High: usage collapse and past-due invoices are compounding into a churn spiral.

  1. Usage Active seats down 38%

    Jun 12

    62 → 38 weekly active over 60 days

  2. Billing 2 invoices past due

    Jun 9

    $8,400 outstanding, 21 days late

  3. Engagement 3 check-ins unanswered

    May 28

    No reply to CSM outreach since April

  4. Support 5 open tickets

    May 20

    2 escalated, avg age 9 days

The save, already drafted

When an account turns red, Kynth Churn Prevention picks the play with the best win rate for that failure mode and drafts the outreach — email, CSM talking points, follow-up cadence. Edit it, then send.

From the "Loyalty discount concession" play

Renewal outreach — Northwind Logistics

CSM talking points
  • Acknowledge the champion transition without dwelling on it
  • Lead with the loyalty credit to defuse the billing tension
  • Offer a re-onboarding session to lift usage back up
  • Confirm the two past-due invoices can clear on renewal

Simple pricing. No surprises.

No per-seat pricing, no usage meters, no demo call — one flat price. No contracts. Cancel anytime. No credit card to start.

Free
$0

Add accounts by hand and work every renewal from one queue — free forever.

Pro
Most popular
$19/ month

Pro scores each account for churn risk, names the reason, and drafts the save play.

  • Everything in Free
  • The AI runs the job for you
  • Priority processing

30-day money-back guarantee — if Pro doesn't pay for itself, full refund, no questions asked.

Catch your churn before it happens.

The demo queue is live — free, no card. See your first scored renewal in under a minute.

Built on Kynth Corethe same engine developers build on →